Help

Need help navigating EthOS or completing your forms?Visit the EthOS Hub (link opens in new window) page for links to user materials, webinar replay details, and links to other help and support resources.

EthOS-related technical issues or questions? 


Please contact Research Administration and Information Management System (RAIMS) system support on RAIMSsupport@uoguelph.ca

Questions about your research plans/research ethics?

Please contact the Ethics Office on reb@uoguelph.ca. You can also contact the REB from within the Correspondence tab of your application, if your question is specific to a particular aspect of the application, needing guidance etc. 
Form Updates
Consult the Form Update history list for a summary of what changes/enhancements have been released since the EthOS launch in July 2024. 


Visit the EthOS Hub for all your user support needs.
However, links to the available EthOS Hub content are available below for ease of reference.

Getting Started
TopicSubtopics Covered
  • Account access
  • Internet settings
  • Logging in
  • Timeout settings
  •  Saving

Basic Navigation
TopicSubtopics Covered
EthOS Dashboard
  • Overview of work area
Moving Between Screens
  • Don't use your browser back arrow
  • Using Navigate and Previous, Next buttons
Work Area Tiles
  • Overview of notifications, signatures, shared, and transfer tiles
Project Tree
  • What is a project tree / hierarchy concept in EthOS
Project List Searching
  • Searching on project list metadata
Finding your Application's Status
  • Looking up application status via project list
  • Status definitions
Form Update Message
  • Who can apply form updates
  • Looking up form owners
  • Applying the update
Important Reminders
  • Built-in guidance
  • Timeout settings
  • Saving reminders


TopicSubtopics Covered
Finding an Approval Letter
  • Finding the approval letter attached to your project
Creating Folders
  • Creating a new folder 
Renaming Folders
  • Changing the name of a folder
Adding Projects to Folders
  • Adding projects to folders
Duplicating Projects
  • Creating a copy of an existing project
Duplicating only Subforms
  • Creating a copy of a subform (e.g. an annual renewal) within the project
Transfer Ownership of a Project
  • Transferring a project
  • Accepting a project that has been transferred to you
Deleting Unsubmitted Projects
  • Deleting a project that hasn't been submitted 
Sharing Forms - Video
  • 7 minute overview video on how to share a form, assign a role, view permissions, and change them (chapter bookmarks are available in the video)
  • A descriptive video transcript is available
  • Contact RAIMSSupport@uoguelphca if you have any issues launching or accessing the video file


TopicSubtopics Covered
Completion Guidance Before you Begin
  • Overview of the submission process and steps
Creating a Project
  • Creating the project 
Entering Initial Details
  • Entering summary details, application type, and answering initial prompts
Layout of the Main REB Application Form
  • Structure of the main form (sections, pages, tabs)
  • Toggling inactive sections on and off
Adding Study Personnel
  • Important guidance on assigning permissions
  • Difference between assigning a role and sharing a form
  • Naming the PI and assigning the PI role
  • Adding other collaborators
Permission Confirmation
  • Reviewing named personnel
  • How to adjust role-based permissions
  • How to adjust shared-form permissions 
Uploading Documents
  • Attaching a document
  • Finding uploaded documents 
Adding Comments (Collaborators)
  • Adding comments
  • Reading comments
  • Editing / changing comments
Built-in Correspondence
  • Emailing the REB office directly within the application
Completeness Check
  • What is the completeness check
  • Answering completeness check questions
Signatures & Submitting
  • Automatic submission overview
  • Signing as a PI
  • Requesting signature of a PI
View Applications as PDF
  • Creating a PDF version of your online application (useful for offline searching) 


TopicSubtopics Covered
Create a Statement of Intent
  • How to create the Statement of Intent (SOI) form


TopicSubtopics Covered
Introduction
  • Introduction
Email notification & status
  • Sample email
  • Sample feedback letter
Addressing Feedback Process Overview
  • Process recap of how to prepare and submit your feedback
Preparing your Feedback 
  • Ticking the Response to REB Feedback button
  • Reviewer comments
  • Resubmission Information section(s)
Deleting or Uploading Documents
  • Deleting a previously uploaded document
  • Attaching a new document
Comparing to a Previous Version
  • Track changes between current and previous submission


TopicSubtopics Covered
Introduction
  • Overview of what post-approval activities are involved for main form REB applications and Statements of Intent
Process Overview
  • How to submit post-approval forms
Expiry Date / Automated Alerts - Main REB Applications
  • Business guidelines for when automated alerts are triggered for REB main form applications
Expiry Date / Automated Alerts - SOIs
  • Business guidelines for when automated alerts are triggered for SOI applications
Main REB Application Renewals, Event Reports, Closures
  • Creating subforms (overview)
Statement of Intent Renewal/Closure
  • Creating an SOI renewal/closure subform
Modifications Requested on a Subform
  • Link to other content on responding to REB feedback requests
Reviewing a Subform Status
  • Where to see the approval status of a subform
Subform Perrmissions
  • How to view who can see/access your subform
Sharing a Subform
  • How to share a subform with a collaborator
Deleting a Subform
  • How to delete an unsubmitted subform
Duplicating a Subform
  • Link to other content on duplicating subforms (in the Managing Projects material)


Legacy Protocols
TopicSubtopics Covered
Introduction
  • Overview of how pre-EthOS applications were migrated as of September 2024
What Legacy Protocols were Migrated? 
  • What protocols were in scope for migration
What is Included in the Migrated Legacy Protocol? 
  • What data elements were migrated
What can I do with a Migrated Legacy Protocol? 
  • What you can do with a migrated legacy protocol in EthOS
Where do I find my Legacy Protocol?
  • Looking up migrated protocol(s) in your project list
Legacy Data Form/Section
  • Overview of the legacy form sections and fields
Downloading Legacy Documents
  • Where to download documents that were attached to the migrated protocol
Uploading Documents or Correcting Document Uploads
  • Business guidance on amending migrated documents
Viewing Legacy Expiry Date
  • Where to see the legacy protocol's expiry date
Sharing a Legacy Subform
  • How to share the legacy protocol with other study collaborators
Amend a Legacy Subform
  • How to submit an amendment subform for a legacy protocol
Responding to REB Feedback on a Legacy Amendment Request
  • Content pending
Post-Approval Activities for Legacy Protocols
  • Business guidelines
  • Submitting legacy amendment request, event report, renewal, or legacy closure subform
Reviewing a Legacy Subform's Status
  • Looking up the status on a legacy subform
Deleting a Legacy Subform
  • Deleting an unsubmitted legacy subform
Duplicating a Legacy Subform
  • Linking to existing content in the Managing Projects section on how to duplicate a subform
Legacy Subforms Migrated Manually - Accepting Transferred Forms
  • How to accept a transferred legacy protocol (for manually migrated content)